Purchasing Policy


Purchasing Original Paintings


Please contact us if you are interested in purchasing an original painting, so that we can discuss delivery options.


Please note: During exhibitions, original paintings will only be available for the price given in the exhibition, and will be available at the online price following the close of an exhibition.

Payment and Shipping:-


Will my online transaction be safe?

All payment details are processed by the credit card service known as PayPal, who are a world-wide recognised payment and credit card processing company.


What forms of payment do you accept?

At Wendrich artHouse, all card transactions are made using Pay Pal and so we accept the following forms of payment,



• Visa
• Master Card
• American Express
• Switch
• Solo

Alternatively if you are ordering within the United Kingdom then you can also pay by cheque, or direct bank transfer.

Telephone us on: 01554 770454


How long does it take for my order to ship? When will it arrive?

We typically require 1 to 21 days to process your order.  
Once the item ships, it will take 3 - 5 business days to arrive via ground shipping, depending on your location * . If you are shipping outside the United Kingdom , your order will be shipped via AirMail and will take 3 - 14 business days to arrive.

* Standard Parcel Service www.royalmail.com

Note: Framed Canvas Prints are dispatched directly from the printers.


How are prints packaged?

Framed Canvas Prints - Firstly, bubble wrap is used to surround the entire framed print protecting the canvas itself. Next, a layer of hardboard is added to both sides of the frame to give added protection throughout shipping. Finally another layer of bubble wrap is used to give even more protection to your Canvas Print.

Fine Art Prints - Each Fine Art Print is carefully hand rolled and then placed in a sturdy, cardboard tube ready for shipping.
We have tested these methods of packaging and shipping on hundreds of deliveries and it has proven to be very successful.


Returns Policy

If you are unhappy with your print for any reason, please contact us within seven days of receipt for return instructions. We stand strongly behind the quality of the prints on the site, and we want you to be happy with your purchase.

 

 


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